T&C ~ Installation & 1to1 Exchange

Terms & Conditions for 1 to 1 exchange

1. Applicable for same or lower price products.

2. Pay the balance amount if exchanging higher price products.

3. All exchange must be done within our branches.

4. Exchanging different category products is applicable
eg, purchasing kitchen sink tap at first and willing to exchanging towel racks are applicable

5. Maximum period for exchanging is 180 days counted from the invoicing date.

6. Strictly applicable for GINO, eTEK, Pasiano & VAL products only.

7. We will not questioning for exchange with below conditions
I. Manufacturers’ defects
II. No scratch or damages on the products

8. Not applicable for clearances & promotional products

9.Original receipt / invoice is MANDATORY.

10. Applicable for our valued VV members only.


WILTEK HOMEWARE SDN BHD reserved the rights to amend the terms & conditions without prior notifications.