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FREE SHIPPING in Klang Valley purchase more than RM150.
FREE SHIPPING if customers purchased Installation services.
For others places,
We will take 1-2 working days to process the order.
The delivery charge according to GDEX.
For purchaser out of Klang Valley area, all orders are delivered through GDEX and will require a signature upon delivery. Delivery lead times are 3-5 Working Days in West Malaysia.
We couldn’t provide delivery to east Malaysia
I. Our installations agents provide installation services from Monday ~ Saturday 10.00am ~ 04.30pm (Excluding Public Holidays)
II. Minimum charges per trip for installation is RM100.
Eg 1, Purchase only 1 product and installation charges is RM30, system will charge RM100
Eg 2, Purchase 2 products and the installation charges is RM60, system will charge RM100
Eg 3, Purchase 5 products and the installation charges is RM150, system will charge RM150
Eg 4, Purchase 10 product and the installation charges is RM300, system will charge RM300
Please contact +6016 322 1210 for more clarifications required.
III. Installations services applicable for products able to choose [assembly] within the product page. Products do not provide option for assembly is non provided.
IV. Only applicable to Klang Valley area.
V. Installations charges for dismantle and products installations only. Any Extra works or accessories is chargeable.
VI. Piping ready is mandatory before installation of water taps and Water closer (Toilet bowl)
VII. Our installers and agents will be extremely careful on drilling works, but we unable to guarantee the replacement of same tiling and piping.
VIII. Please check and sign on the job sheet after work done.
Sorry, purchaser unable to choose own courier service.
you may choose to self-pick up at our HQ or any branches.
Please refer to BRANCHES for our address and Google map.
Pick up hour follow our branches’ business hours.
27 & 29, Jalan Kencana 18, Taman Kencana, 56100 Kuala Lumpur.
Tel: +6016-322 1210 / +6012-310 1713
Pick up hour: 10.00am ~ 4.30pm
Pick-up (Available to collect in store within 5 working days)
Currently, we are only selling in Malaysia and major in Klang Valley. If you reside outside of Malaysia and are interested in trying our products, you may drop us a message.
If you are unavailable to collect your delivery, please call our hotline 016-322 1210 in one day (24 hours) or drop an email to firstname.lastname@example.org in advance to re-arrange the delivery. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. We shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
Wiltek Homeware Sdn Bhd reserved the rights to change terms & conditions without prior notice.
In these terms and conditions, the “Company” will mean Wiltek Homeware and the “Customer” will mean any person, or body which places an order with the Company. Please read these terms and conditions carefully before using the site. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.
Please also read these terms and conditions carefully and make sure that you understand them, before ordering any products from the site. Please note that before placing an order you will be asked to agree to these terms and conditions. Please click on the button marked “I Accept” at the end of these terms and conditions if you accept them. If you refuse to accept these terms and conditions, you will not be able to order any products from the site.
PRICE AND PRODUCT
REGISTRATION AND ACCOUNT SECURITY
RETURN / REFUND
GOODS COLLECTION (AT STORE)
To the extent permitted by law, this site and all information and materials contained in it are provided “As Is” without any warranty of any kind either express or implied including but not limited to any implied warranties or implied terms as to title, quality, merchantability, fitness for purpose, privacy or non-infringement. We have no liability or responsibility for any errors or omissions in the contents of the site, to the extent permitted by law. We assume no responsibility and shall not be liable (to the extent permitted by law) for any damage or injury arising out of any use of or access to the site/catalog, or any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, interception of online communication, software or hardware problems (including without limitation loss of data or compatibility problems), theft, destruction or alteration of the site, whether for breach of contract, tortious behavior, negligence or, under any other cause of action resulting directly or indirectly from any access or use of the site/catalog, or any uploading, downloading or publication of data, text images or other material or information to or from the site.
Wiltek Homeware Sdn Bhd reserved the right to change these Terms without prior notifications, effective immediately upon posting on the Site.
Terms & Conditions for 1 to 1 exchange
1. Applicable for same or lower price products.
2. Pay the balance amount if exchanging higher price products.
3. All exchange must be done within our branches.
4. Exchanging different category products is applicable
eg, purchasing kitchen sink tap at first and willing to exchanging towel racks are applicable
5. Maximum period for exchanging is 180 days counted from the invoicing date.
6. Strictly applicable for GINO, eTEK, Pasiano & VAL products only.
7. We will not questioning for exchange with below conditions
I. Manufacturers’ defects
II. No scratch or damages on the products
8. Not applicable for clearances & promotional products
9.Original receipt / invoice is MANDATORY.
10. Applicable for our valued VV members only.
WILTEK HOMEWARE SDN BHD reserved the rights to amend the terms & conditions without prior notifications.